Contact Us
Get in touch with the Grok Imagine v2 team
We'd Love to Hear from You
Whether you have a question about our AI video generation services, need technical support, or want to provide feedback, our team is here to help.
Email Support
For general inquiries, billing questions, or technical support:
We typically respond within 1-2 business days.
Refund Requests
For refund-related inquiries, please email us at support@grokimagine.com with your account email and details about your request. Please review our Refund Policy before submitting a request.
Business Inquiries
For partnership opportunities, media inquiries, or business-related questions:
Bug Reports & Feature Requests
If you've found a bug or have a feature suggestion, we'd love to know! Please reach out via email with a detailed description of the issue or your idea.
Response Times
- General inquiries: 1-2 business days
- Technical support: 1-2 business days
- Refund requests: 3-5 business days
- Business inquiries: 3-5 business days